Associate Account Director (CRM)


We bring digital marketing solutions to the next level! As a purpose-driven agency, Fimmick CRM offers CRM consultancy services to help our clients to acquire new customers, retain existing customers, reactivate lapsed customers and stimulate higher spending for each visit. Our Associate Account Director leads an elite team to serve and develop key business accounts meanwhile supporting the technical and data analytics teams to implement data-driven solutions. Seize the opportunity to become a Fimmicker!

Job Highlights

  • Multinational & well-known FMCG brand
  • Lead an elite team
  • Young, vibrant & innovation-driven environment


What You’ll Do

  • Plan and execute one of our renowned clients’ digital & CRM yearly plans and campaigns
  • Understand client’s evolving digital transformation needs, campaign planning and formulate actionable plans for achieving their business goals
  • Work with an elite internal technical scrum team to drive and develop digital platform and campaigns
  • Plan and execute clients’ CRM strategies (e.g web application, journey automation, data strategy, etc.)
  • Create and maintain positive & long-term relationships with clients


What You’ll Need

  • Bachelor’s degree in Business Administration, Marketing, Communications, Information Systems or related disciplines
  • Minimum 6 years’ account servicing experience (CRM, digital marketing experience is an advantage)
  • Digital savvy and love learning new digital trends (e.g. CDP, metaverse, NFT, etc.)
  • Detail-minded, proactive & outgoing, self-motivated, willing to take responsibility
  • Can work independently and under pressure
  • Good command of spoken and written English and Chinese
  • Applicant with less experience will be considered as Senior Account Manager


What You’ll Be Offered

  • Twice a year performance review (with opportunities of career progression and salary increment)
  • On-the-job training (e.g. Google, Facebook, Programmatic ads, Web3 marketing etc.)
  • Fun info-tainment and edu-tainment learning opportunities
  • Yearly education sponsorship
  • CSR/CSV initiatives, corporate/ team building activities and entertainment allowance
  • Medical allowance, birthday leave, and examination leave
  • Five-day work week
  • Discounted food and beverage


We offer attractive remuneration package, commensurate with candidates’ qualification and experience. Interested parties, please submit your applications by filling in the form below. Only short-listed candidates will be notified for an interview.


All information received will be kept in STRICT CONFIDENCE and only for employment related purpose. For HR enquiries, please email us at [email protected].


    Fimmick Limited