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CRM Moments of Truth

CRM︰認識五大 Moments of Truth,把握營銷關鍵時刻

CRM, Influencer Marketing, Online AdsBy FimmickAugust 20, 2020Leave a comment

在 CRM 裡,「moment of truth」是指顧客產生或改變對品牌印象的關鍵時刻。如果品牌能把握這些黃金機會樹立良好印象,就能增加顧客購買並成為忠實顧客的機會。讓我們探討這五大 moments of truth 是什麼!

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