CRM︰ Customer Data 也有保鮮期？
Customer data (客戶數據) 可助你了解顧客的需要，但是辛苦收集回來的數據會隨著時間流逝而失去價值。你要怎麼做才能保持數據新鮮，以免變成「過期資料」呢？
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